Privacy Policy

Keeping your personal information safe is a core priority for RupeeSahaj. This Privacy Policy describes the data we gather when you use the RupeeSahaj mobile app (“App”), how we use it, the safeguards we have in place, and the choices you have as a user.

By continuing to use the App, you agree to be bound by this Policy. Should you object to any of its terms, please delete the App from your device. We encourage you to read this alongside our Terms of Service, which outlines the general rules that apply to your use of RupeeSahaj.

To verify who you are and set up your profile, we collect key details including your full name, date of birth, mobile number, email address, and information from your government-issued ID. Data is sent over secure, encrypted channels and held at:

We use this solely for identity verification, account creation, and regulatory compliance — it is never shared with outside parties for commercial purposes.

We automatically collect certain technical details from your device, such as device make and model, OS version, IP address, and Google Advertising ID. This data helps keep the App running reliably and the platform secure — it is never used for advertising or credit decisions.

For security purposes, the App may collect limited metadata from other apps on your device — such as package names and install dates. This does not include app contents, passwords, or usage data. It is used purely to detect security risks and has no effect on your credit standing.

To allow document uploads, the App may request camera access. Photos are encrypted before being sent to server.rupeesahaj.com and are deleted as soon as verification is complete. The camera is only used when you actively trigger it — it is never accessed in the background, and no images are kept after the process ends.

With your permission, the App may collect approximate location data to check whether our services are available in your area. We do not store your precise coordinates, and location information is never used for advertising, profiling, or credit evaluation.

We collect aggregated, anonymized usage data — such as screens visited, time spent, and error logs — to improve the App experience. This data does not identify you and has no effect on credit decisions.

We handle your data only for specific, legitimate reasons, including:

• Confirming your identity and checking eligibility before opening your account
• Managing your revolving credit line and processing transactions
• Identifying and blocking fraud to keep the platform secure
• Responding to support requests and user questions
• Improving App features, fixing bugs, and developing better services
• Complying with legal and regulatory requirements

You can choose to deny individual permissions. Declining one may limit certain features, but will not stop you using the App in general. We will not collect data from any permission you have not granted.

We never sell, rent, or trade your personal data with outside parties for profit. Data is shared only when truly necessary, and only with:

• Identity verification providers who validate the documents you submit
• Service providers that manage our secure data infrastructure and processing
• Authorities or regulators when we are legally required to provide information

All partners operate under strict confidentiality agreements and must follow industry-standard security practices. They may not use your data for any purpose beyond what is required to serve RupeeSahaj.

We implement strong safeguards at every step of the data lifecycle — from collection to deletion. Key measures include:

• End-to-end encrypted transmission using TLS/HTTPS
• Access controls ensuring only verified personnel can view sensitive records
• Regular independent security reviews and vulnerability assessments
• Around-the-clock monitoring with automated alerts for suspicious activity

Only staff with a legitimate business need may access sensitive data, and every access is tracked and auditable. Despite our best efforts, no online system is fully immune to risk — if you suspect unauthorised access to your account, contact us immediately at support@rupeesahaj.com.

We keep your data only as long as needed to fulfil the purposes in this Policy, or to comply with applicable laws and obligations — whichever is longer.

Once your account is closed and any required retention window has passed, your data is either securely deleted or fully anonymised. Retention periods vary depending on data type and applicable regulations.

RupeeSahaj is intended strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Our identity verification is designed to prevent underage access.

Should we become aware that a minor’s data has been captured, it will be erased immediately and the relevant account will be closed without notice. If you have reason to believe a minor has registered on our platform, please inform us at support@rupeesahaj.com.

You have the following rights regarding the personal data RupeeSahaj holds about you:

• Access: Ask us for a copy of the personal data we have collected about you
• Correction: Request corrections to any data that is inaccurate or out of date
• Deletion: Request deletion of your data unless legal obligations prevent us from doing so
• Withdrawal of consent: Where we rely on your consent to process data, you may withdraw it at any time

To exercise any of these rights, or for questions about how we handle your data, contact us:

We aim to respond to all valid requests within a reasonable time, in accordance with applicable law. You may be asked to confirm your identity before we proceed.

This Policy may be updated from time to time in response to changes in our services, legal requirements, or regulatory developments. For significant changes, you will be notified via the App or email before the new version takes effect.

Small corrections or non-material edits may be made without prior notice. The date at the top of this page reflects when the Policy was last changed. Continuing to use the App after any update means you accept the revised terms.

If you have any questions, complaints, or requests about this Privacy Policy or how your data is handled, our team is ready to help.